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New Management
The Association for Healthcare Volunteer Resource Professionals (AHVRP) is proud to announce that the CAVS certification process is now being managed by CCVA (Council for Certification in Volunteer Administration). AHVRP is pleased to continue offering this credential that recognizes its members as proficient in their field. This transition to CCVA offers new opportunities to strengthen our profession of volunteer management while making the certification process more affordable for everyone. AHRVP Certification Program
President’s Annual Report
- Friday, June 12, 2009
- Newton Wellesley Hospital
This past year has had both successes and challenges. The MADHVS Board has worked together as a team, and I am deeply grateful for their professionalism, their ability to follow through and their support.
The successes of the Board include:
- Providing sample documents and forms which are easily accessed on the website
- Identification of Subject Matter Experts for the membership
- The Education Chair and Committee scheduled three excellent education forums: Beyond the Basics: A Strategic Approach to Advancing Volunteer Services, Advancing your Message: Increasing your Volunteer Program’s Visibility Using Plain Language Techniques, and Integrating Staff and Volunteers
- Letters of support were sent to members at their request, to their hospital CEO’s.
- A change Bylaws to two years for terms for Officers of the Board was implemented.
- The Board decided to set $500 aside each year for the conference
- The Board decided to set $5 aside from membership fees for the scholarship.
Throughout the Sate there have been other activities which highlight the excellence of our Volunteer Directors:
- Marie Johnson, DVS Winchester Hospital won Winchester’s Citizen of the Year Award.
- The MADHVS Team Award was presented to Lahey Clinic for their Cardiac Cath Team.
- Sharon Knox’s volunteer at Emerson Hospital won the AARP Award.
- Two members will be presenting at the national AVHRP conference-Paul Bartush and Kathy Clair-Hayes from Massachusetts General Hospital.
MADHVS members also served on the NEADHVS Board in key areas:
- Thomas Edward, Dana Farber Cancer Institute, as Treasurer
- David Hinchen as Communications Chair.
- Michelle Caruso, Jordan Hospital, served on the AHVRP Board.
- Thomas Edward will be the Education Chair for NEADHVS in the upcoming year.
In addition, and perhaps most importantly, MADHVS hosted the annual NEADHVS Conference in Plymouth. Shari Peace and Jill Freidman-Fixler were presenters whose sessions received rave reviews. In addition, four MADHVS members presented outstanding workshops at the conference: Paul Bartush, Kathy Clair-Hayes, Thomas Edward, and David Hinchen.
The MADHVS Conference Committee did a superlative job ensuring registration ran smoothly, materials were ready, gifts provided, and participants had what they needed. I’d like to thank Deborah Long-Smith, Sue Morgan, Mary Iodice, Paul Bartush, Caren Osterhout, Jan Ankerson, Fran DelPadre, Pam Barber, Sue Deacon, Jillian Buttaro, Stacey Sherman, Melissa Hubbard, and Tom Edward for making the conference such a great success.
I am proud of the leadership that MADHVS members have shown for their hospitals, in the state, for New England and nationally. In spite of this year’s economic challenges, across the state DVS’s are continuing to lead, create new and meaningful programs and to be recognized for their excellence.
I am deeply grateful for the support of the Board this past year, to Paul Bartush for taking over mid-year as the Education Chair, and for the exceptional service the Conference Committee members gave to ensuring the Annual Conference ran smoothly.
It has been an honor to serve the membership, and I hope to continue to support the Board’s activities in this upcoming year.
- Respectfully submitted,
Robin Kline
MADHVS President

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